Information Security

PRIVACY
POLICY

This Privacy Policy outlines how VEOKSHALABS Private Limited (“Veoksha,” “we,” “us” or “our”) collects, uses, and protects your information when you access our services.
[01]

Information We Collect

When you interact with Veoksha, we collect basic telemetry, infrastructure logs, and user metadata strictly necessary to provision and maintain our services. If you contact us or become a partner, we store your email address and business details. All data collection is explicit, transactional, and securely logged.

[02]

Google Sign-In & the Client Portal

If you sign in with Google, Google shares your name, email address, profile picture and Google account ID with us. We use these only to create your account and sign you in to the client portal. We do not request or access your Gmail, contacts, Drive or any other Google data. Inside the portal we store what you share with us to deliver your project: your contact details, project briefs, messages, approvals, deliverable links and invoices. A secure, HTTP-only session cookie keeps you signed in for up to 30 days.

[03]

How We Use Your Data

Your data is used solely to provide, secure, and improve our services. We utilize cognitive engines and deterministic pipelines to analyze system performance and facilitate autonomous agent workflows. We do not sell your personal data, nor do we use your proprietary operational data to train generalized AI models without explicit, opt-in consent.

[04]

Data Security & Storage

Data at rest is secured via AES-256 encryption, and data in transit is secured via TLS 1.3. We maintain rigid access controls across our infrastructure. Temporary execution contexts (like those used by our autonomous agents) and cached vector databases are routinely purged according to strict data lifecycle policies.

[05]

Third-Party Services

We architect our infrastructure to rely on minimal external dependencies. We use a small number of trusted providers: Vercel to host the website and portal, Neon to store data in a managed PostgreSQL database, and Google for sign-in. These subprocessors are bound by enterprise-grade Data Processing Agreements (DPAs) that mandate strict security and privacy standards.

[06]

Your Privacy Rights

You retain absolute ownership and control over your personal and proprietary data. You possess the right to access, rectify, export, or permanently delete your data from our active infrastructure at any time. Requests for data purging are executed synchronously across all primary databases.

[07]

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the 'Last Revision' date at the top of this document. Continued use of our services after any changes constitutes acceptance of the new policy.